e-Commerce: Overview & Concepts VitalSource Factory Store

Professionally packed and fast shipping

Our long-standing partnership with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse staff will package each item according to our strict requirements. Your goods will go through an exhaustive inspection and adequately secured before being delivered. We ship to thousands customers each day from multiple countries. This is an indication of our dedication to being the largest online retailer globally. Warehouses and distribution centers can be located throughout Europe as well as the USA.

Note: Orders that contain more than one product are assigned a specific processing period based on the individual product.

Prior to shipment Our team will conduct a thorough inspection on the products you ordered. The majority of orders are shipped within 48 hours. Expected delivery time is between 3-7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of multiple entities, including the factory as well as our warehouse. Therefore, the actual inventory could change at any time. It's possible that the stocks could be depleted after your order has been placed.

Our policy lasts for a period of 30 days. If 30 days have passed by since your purchase however, we're unable to give you a refund or exchange.

To be returned the item must not be opened and in the same condition as when you received it in. It should also be in the original package.